Did the new year bring you a new position? Do you have a new year’s resolution to be more confident in a leadership role? Eppley can help you! Our First-Line Supervisor Management Certificate Program is specifically designed to support new leaders! This program is designed to help new supervisors understand the knowledge, skills, and abilities that make up competencies and competency frameworks in the parks and recreation field and why they are important for talent management.
In this course you will learn:
- Define the elements that make up a competency and a competency framework and describe their importance in supervision and management.
- Ensure staff and volunteers understand and can implement quality service to customers.
- Discuss the important methods and strategies involved in employee recruitment.
- Describe ways to monitor employee performance and drivers of employee motivations.
- Select appropriate communication techniques for engaging with partners, stakeholders, and staff.
- Develop and sustain cooperative working relationships with team members.
For a limited time, you can purchase this course at a discount! Use code “FLSM26” to receive 20% off our First-Line Supervisor Management Certificate Program from 1/21/26-2/28/26.