Eppley Discounts Online First-Line Supervisors Management Certificate
Saturday, June 22, 2024
Being a first-level supervisor in any organization is one of the most challenging jobs any person can have. The demands to lead, supervise and administer a team on the front line of agencies mission is critically important, requires an ability to work with and through other employees and volunteers, and align those efforts with the operational priorities of the agency. This first-level manager role embraces assigning priorities, planning, coordinating, delivery of, and evaluating services provided by a wide variety of employees each with different skills, attitudes and experiences. The challenges of finding adequate staffing, meeting the expectations of the public, and managing a team of individuals intermingled with agency mission, funding, and ability to recruit talented entry level employees and/or volunteers is an extremely vital success factor for any agency.